Our Pet Care Team | Rockaway, NJ | Rockaway Animal Hospital

Meet Our Care Team

Our management team at Rockaway Animal Hospital in New Jersey is dedicated to ensuring that every aspect of the hospital runs smoothly and efficiently. We are committed to providing a welcoming and supportive environment for both clients, patients, and staff members.

Our caring and compassionate approach to management has earned us a reputation for excellence in the veterinary community. We are always available to address any questions or concerns, and work tirelessly to ensure that the hospital is equipped with the latest technology and resources to provide the best possible care to our patients.

Mrs. Katherine Ortiz, Director Of Operations

Born in Ecuador and moved to New Jersey at the young age of 5 years old, Katherine “Kat” grew up loving all animals and was always intrigued in being part of the Veterinary Field. She decided to pursue that passion and started working for Rockaway Animal Hospital in 2014 as one of our receptionists and volunteering in the kennel department. Within record timing she became our Front Desk Manager and was the Office Manager for the past eight years. After ten dedicated years at RAH she is now our Director of Operations and helps ensure our growing business as well as all the clients needs as efficiently as possible.

Kat is fluent in English and Spanish and has her Veterinary Assistant and Bookkeeping Certificate through Penn Foster. She was elected as the ‘Trupanion Go To Representative for Morris County and attended the Seattle conference in 2019. She continues expanding her knowledge in veterinary management as a member of the Veterinary Hospital Managers Association and is currently pursuing her CVPM certification with dual enrollment in Penn Foster Online College and Patterson Veterinary University.

Kat is currently a member of the Morris County Advisory Council for the Animal Science Division and initiated an internship program at RAH to help aspiring high school students pursue their veterinary dreams. Kat takes pride in helping facilitate all needs for Rockaway Animal Hospital and is dedicated to continuing to help the hospital, its clients, and its staff grow and flourish!

Kat currently resides in NJ with her husband, their 2 daughters and their adopted French bulldog. During her leisure time, she likes to go on trails and complete DIY projects.

Mrs. Morgan Kropilak, Supervisor

Bio coming soon!

Mrs. Ashley Graham-Aquilino, Hospital Manager

Born and raised in New Jersey. Ashley has always had a huge love for animals since she was a
young child. She was always planning on going into the veterinary field and found her way
into the Eleventh Hour Rescue in 2014. Ashley was trained to assist in foster and adoption placements, she then got promoted to assistant manager and was taught some valuable technician skills. Ashley continued to grow her nursing skills by working at an emergency animal hospital. Shortly after she decided to leave shelter and emergency medicine and started to work at Rockaway
Animal Hospital in 2018. She was cross-trained in the reception and technician department and got promoted in 2020 as the Hospital Manager.

Ashley helps facilitate all of our inventory, laboratory and medication needs. She works very hard to keep the hospital up to date on first class equipment and products to ensure our clients receive top quality care with the latest medical technology.

Ashley just moved to Flanders with her husband, Ty, along with her 9 dogs- Maggie, Patches, Owen, Bo, Memphis, Waylon, Huck, Maverick and Apollo. She spends her free time camping, ATV riding, and spending summer days on their boat.

Ms. Shanna Flores, Hospital Coordinator

Born and raised in New Jersey. Shanna has always had a love for animals. Started at the young age of 12 volunteering at local animal shelters. At 14 started working at her first Veterinary Hospital. She learned from the ground up working in kennel care, as a veterinary assistant, veterinary technician and receptionist. She became a part of the Rockaway Animal Hospital Team at the beginning of 2021 as a receptionist. With a clear passion for client and patient care she quickly became our Front Desk Manager and then our Hospital Coordinator.

She currently resides in New Jersey with her 3 kids, 3 dogs, Cat and their Uromastyx. In her spare time she loves to cook and spend time with her family and friends.

Mrs. Nicole Mann, Supervisor

Born and raised in New Jersey, Nicole has always found herself getting involved with anything animals.

She has been riding horses since the ripe age of 7 which only spurred on her love of animals. Nicole spent most of her high school volunteering at a handicap riding facility and trying to decide on what to major in for college. When she discovered she could go to college to learn more about horses it was all over from there. She graduated from Morrisville State College with an Associate’s Degree in Equine Science and Management and a Bachelor’s Degree in Equine Breeding.

It was at college that Nicole found and purchased her first pet; a Standardbred Horse named Stella. Nicole frequently visits Stella who currently resides with her parents being the world’s biggest “grass puppy”.

Not long after graduating Nicole transitioned to helping smaller animals. She found Rockaway her way to Rockaway Animal Hospital in 2020 and has gained so much more knowledge when it comes to small animals.

Nicole currently lives in Hopatcong with her husband, Mike and Labrador, Booker (along with a few fish). Nicole spends her weekends competing with her dog or planning trips to Disney and Universal.

Our Care Team

Meet Our Care Team

Mrs. Katherine Ortiz, Director Of Operations

Mrs. Morgan Kropilak, Supervisor

Mrs. Ashley Graham-Aquilino, Hospital Manager

Ms. Shanna Flores, Hospital Coordinator

Mrs. Nicole Mann, Supervisor

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please call us at 973-627-0789.

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