Meet Our Care Team
Mrs. Katherine Ortiz, Director Of Operations
Mrs. Morgan Kropilak, Supervisor
Mrs. Ashley Graham, Hospital Manager
Ms. Shanna Flores, Front Desk Manager
Born and raised in New Jersey. Shanna has always had a love for animals. Started at the young age of 12 volunteering at local animal shelters. At 14 started working at her first Veterinary Hospital. She learned from the ground up working in kennel care, as a veterinary assistant, veterinary technician and receptionist. She became a part of the Rockaway Animal Hospital Team at the beginning of 2021 as a receptionist. With a clear passion for client and patient care she quickly became our Front Desk Manager.
She currently resides in Oak Ridge with her 3 kids Jayden, Avani and Nico, her 4 dogs Bruce, Basil, Bunny and Butter and their Uromastyx Cytrine. In her spare time she loves to cook and spend time with her family and friends.
Mrs. Nicole Mann, Appointment Lead
Born and raised in New Jersey, Nicole has always found herself getting involved with anything animals.
She has been riding horses since the ripe age of 7 which only spurred on her love of animals. Nicole spent most of her high school volunteering at a handicap riding facility and trying to decide on what to major in for college. When she discovered she could go to college to learn more about horses it was all over from there. She graduated from Morrisville State College with an Associate’s Degree in Equine Science and Management and a Bachelor’s Degree in Equine Breeding.
It was at college that Nicole found and purchased her first pet; a Standardbred Horse named Stella. Nicole frequently visits Stella who currently resides with her parents being the world’s biggest “grass puppy”.
Not long after graduating Nicole transitioned to helping smaller animals. She found Rockaway her way to Rockaway Animal Hospital in 2020 and has gained so much more knowledge when it comes to small animals.
